IT departments utilize managed services to reinvent themselves, regain control over their technology infrastructure, and refocus efforts on achieving strategic goals.


Rebadging | Offshore | Onshore | Nearshore 


Key strategies
Adequately plan and manage outsourcing process. 
Establish an effective governance process. 
Manage the potential commercial and legal risk. 
Obtain sufficient knowledge and insight in outsourcing. 
Maintain control and tightly link all activities to the objectives 
Key considerations 
Who does what from where is not as important as how the quality of work will be tracked & recorded.  
 Outline the transition phase, this should be agreed upon with clearly defined outcomes and financial targets before launching any initiatives.
Be clear on top priorities and your reasoning for outsourcing.  
Ensure that these priorities are constantly validated over the course of the engagement.