IT departments utilize managed services to reinvent themselves, regain control over their technology infrastructure, and refocus efforts on achieving strategic goals.
Rebadging | Offshore | Onshore | Nearshore
• Adequately plan and manage outsourcing process.
• Establish an effective governance process.
• Manage the potential commercial and legal risk.
• Obtain sufficient knowledge and insight in outsourcing.
• Maintain control and tightly link all activities to the objectives
• Who does what from where is not as important as how the quality of work will be tracked & recorded.
• Outline the transition phase, this should be agreed upon with clearly defined outcomes and financial targets before launching any initiatives.
• Be clear on top priorities and your reasoning for outsourcing.
• Ensure that these priorities are constantly validated over the course of the engagement.